FAQ

If you can't find the answer to your question, please contact us at info@somisomi.com

Do you franchise? I would love to open a somisomi.


While we own and operate some of our locations, we do offer franchise opportunities for those who qualify. Please visit our Franchise page to learn more.




Where can I buy somisomi?


Please visit our Locations page to learn more about where you can buy our delicious ice creams.




What’s your return policy?


You have 30 days to return the merchandise items. All sales are final for our food items. Please visit our Return Policy page to learn more. Need customer service? Contact info@somisomi.com.




How can I check my online order status?


Please visit the Order Status page to check the status of your order.




Where can I buy gift cards?


You can buy our gift cards from our Online Store or by clicking this link.




Where can I check the balance of my gift card?


Click here to check the balance of your gift card.




Do you have any gluten-free options?


Please visit our Nutritions page to check out our gluten-free options.




Do you have any dairy-free options?


Please visit our Nutritions page to check out our dairy-free options.





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